I've lost my password

If you've tried to login and can't, don't fret!

Losing or forgetting your password is common. To reset your password, all you'll need to do is follow the following instructions:

Go to the login screen at http://yourwebsite.com/wp-admin or http://yourwebsite.com/wp-login.php
Click the link underneath the password field - “Lost my password”
Look in your email for a link to reset your password. The link will be set to the email your username is linked to. Remember to check your Junk Mail if you can't see it, and give it a few minutes to arrive.

Done!

Handy Hint:

Always use a secure password. Did you know, software robots sift through the internet much like Google scans the web for websites. Unfortunately, there are ones with malicious intent. They'll scan the internet for all WordPress sites, for instance, and try obvious username and passwords to hack your site.

Think it won't happen to you? Think again! We get the logs of thousands of attempts weekly to hack our customer sites.

Keep these pointers in mind –

Never share your password to anyone, especially over email or online
Never use an obvious password such as “password”, “admin”, “12345”, your name, username or current year. It's always a good idea to use some characters such as ~!@#$%^&*()_-+={[}]|;'<,>.?/ somewhere in your password, and use upper and lower case characters and numbers. We ran an experiment on a test website (another server) with username “admin” and password as “password” - the site was hacked within 48 hours.
Been using the same password for a while? Change it every so often.

I've lost my password

If you've tried to login and can't, don't fret!

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