WHS Policy

The Work Health and Safety (WHS) management system is to apply to all sites and offices of Fisse Design and any site under management by the Company, along with any project involving its workers.

Failure to comply with the requirements of the WHS management system will lead to disciplinary action.

The purpose of this system is to establish and maintain effective management of WHS. It is designed to provide compliance with all WHS legislative requirements and promote excellence in Work health and safety management through a process of continual improvement.

Fisse Design has implemented a structured safety management system to achieve a consistently high standard of safety performance. In addition, it will serve to ensure Fisse Design meets the obligations of its internal Work health and safety policy and relevant Work health and safety legislation.

Fisse Design will review this system regularly in order to provide guidance for internal/external consultation, development and improvement processes. More frequent reviews will take place in response to organisational and legislative changes.

Fisse Design recognises that the success of the system depends on commitment from all levels and functions, particularly the leadership of management. Fisse Design has defined an WHS policy and objectives, and plans to implement, monitor and evaluate its procedures which give effect to WHS policy and objectives; and achieve conformance with such planned procedures.

The policy and procedures are formally authorised and approved by the Managing Director by signing the document.

The WHS management system will be released as a controlled document and the controlling authority shall be the WHS Representative.

This will be managed under the quality control system currently maintained by Fisse Design.

The Managing Director also has been assigned custody to ensure the procedure is maintained and updated.

1. Work Health and Safety Policy


Fisse Design is able to demonstrate an active, consultative commitment to all areas of health and safety management in the workplace.

1.1 Health and Safety Policy

Fisse Design has developed and implemented a structured health and safety management system to meets its obligations and legislative requirements. This will also assist to achieve a consistently high standard of safety performance. Regular review of WHS at senior level reinforces its importance to Fisse Design’s commercial objectives and legal obligations.

1.2 Policy Authorised by Senior Management

The Managing Director will formally sign and date the current written policy and display it in the designated areas. The Managing Director will formally approve the policy and procedures.

The Managing Director reviews the documented health and safety policy every year.

1.3 Policy Incorporates Management Commitment to Comply with Relevant Legislation

Fisse Design’s health and safety policy will ensure compliance with legislative requirements and current industrial standards such as:

  • The Statutory Health and Safety Acts.
  • Various Codes of Practice
  • AS/NZS 4801 ˜ Work Health and Safety Management Systems – General guidelines on principles, systems and supporting techniques

1.4 Policy Includes Management Responsibilities

Fisse Design has delegated general and specific health and safety responsibilities applicable to the various management levels of the organisation. The responsibilities are assigned to the levels of management as shown below and are based on the referenced legislative standards.

Further individual responsibilities are contained in particular procedures and position descriptions. Every level participates in the establishment and maintenance of the WHS controls as well as assisting in WHS planning.

Fisse Design’s WHS policy is to inform workers and other interested parties that WHS is an integral part of its operations. All staff are actively involved in the review and continual improvement of WHS performance as this reinforces the company’s objectives.

General Responsibilities:

Managing Director

  • †Formally approve the Work Health and Safety Policy
  • Assign custody to ensure procedure is maintained and updated
  • Formally approve the Work Health and Safety Procedures
  • †Review overall organisational health and safety performance
  • †Participate where required in the resolution of safety issues
  • †Review serious injuries/incidents and monitor corrective actions
  • †Review health and safety performance of middle management
  • †Ensure organisational compliance with health and safety legislation

Supervisors will:

  • †Implement the WHS Policy, WHS Procedures and legislative requirements
  • †Monitor health and safety performance within area of responsibility
  • †Demonstrate commitment to health and safety through participation in formal and informal discussions, workplace visits and hazard inspections, etc
  • †Participate, where required, in the resolution of safety issues
  • †Investigate all injuries/incidents within area of responsibility
  • †Ensure liaison with workers, particularly on any workplace changes which have a health and safety componentInitiate actions to improve health and safety within area of responsibility
  • †Initiate actions to improve health and safety within area of responsibility
  • †Actively monitor the workplace to determine presence of hazards and take appropriate action to rectify any hazards found
  • †Participate in consultation
  • †Ensure all workers are inducted and receive regular training as required to perform jobs safely
  • †Facilitate rehabilitation of injured workers

Duty of Officers

If a person conducting a business or undertaking has a duty or obligation under the Act, an officer of the person conducting the business or undertaking must exercise due diligence to ensure that the person conducting the business or undertaking complies with that duty or obligation.

Duties of Worker’s and other persons at the workplace:

Workers will:

  • †Adhere to all safe working procedures in accordance with instructions
  • †Take reasonable care of themselves and others who may be affected by their actions
  • †Participate in all training as requested
  • †Participate in the consultation process

Other Persons at the workplace will:

  • †take reasonable care for his or her own health and safety; and
  • †take reasonable care that his or her acts or omissions do not adversely affect the health and safety of other persons; and
  • †comply, so far as the person is reasonably able, with any reasonable instruction that is given by the person conducting the business or undertaking to allow the person conducting the business or undertaking to comply with this Act.

1.5 Consultation with Worker Representative

Fisse Design is committed to consultation and co-operation between management and workers, to any change or input to the health and safety policy that will affect the workplace.

1.6 Reporting and Recording of Workplace Incidents and Injuries

Fisse Design has a strict procedure for internal or external reporting and recording of work-related incident, injury, or illness.

1.7 Continuous Improvement in Health and Safety

Fisse Design WHS process is subject to regular reviews when factors likely to affect the degree of risks from hazards or the context such as changes in the organisation, materials, work procedures, work location, processes or methods occur. There are legislative requirements related to the type or frequency of monitoring and review activities such as safety inspections and audits.

As time proceeds new information comes to light in terms of risk and therefore the WHS assessment needs to be repeated regularly. Repeating the assessment process with rigorous acceptability criteria also promotes continual improvement in managing WHS.

1.8 Manager’s Understand Health and Safety Management

Fisse Design management team, are responsible for the development, promotion and implementation of WHS policies and procedures and therefore have a thorough understanding of the scope and structure of health and safety management. They are also responsible for communicating and training workers in all aspects of WHS management.

Various seminars, briefings, conferences and training sessions are attended as and when are necessary and available.

1.9 Management Support Early RTW of Injured Worker

Fisse Design supports the early return to work (RTW) of injured worker’s provided this has been endorsed by a medical physician that the injured worker is capable of RTW. A RTW plan will be developed including suitable alternative duties, which will be identified after consultation with relevant parties and will be in writing. Appropriate assistance will be given to workers from a non-English speaking background and to those permanently unable to return to pre-injury duties.

2. Work Health & Safety Policy

Fisse Design is committed to providing a safe and healthy workplace for all of our workers.

Fisse Design further recognises its responsibilities to provide a safe and healthy work environment for contractors, clients, visitors and the public. Creating a safe work environment and care for the environment is the responsibility of all Fisse Design personnel and contractors at every level of the Company.

To achieve this stated policy outcome, the commitment and contribution of each and every worker is required through:

  • Taking responsibility for the health and safety of themselves and their fellow workmates;
  • Not compromising personal health and safety in the mistaken belief that other requirements are more important;
  • Considering health and safety as an integral part of our work.
  • Fisse Design provides, maintains and promotes a safe work environment and safety management system that is characterised by:

    • †A systematic approach to controlling health and safety hazards and risks through the development and implementation of suitable policies and procedures;
    • †ensuring as far as practicable all operations conducted by workers and contractors are in accordance with relevant legislation and regulatory requirements and relevant industry standards;
    • †effective management demonstrated by commitment and direct involvement at all levels of the company;
    • †effective two-way communication as an integral part of every job;
    • †the provision of appropriate facilities, equipment, education, training and supervision for workers and contractors to ensure healthy and safe working conditions and methods.
  • In its activities Fisse Design provides and maintains so far as practicable a working environment that is safe and without risks to health, eliminates or controls work-related hazards and risks by:

    • †ensuring as far as practicable all operations conducted by workers and contractors are in accordance with relevant legislation and regulatory requirements and relevant industry standards;
    • †the application of a systematic approach to identifying, assessing and controlling workplace hazards and risks; and
    • †facilitating continuous improvement through periodic review of objectives and performance measures, systems, practices and procedures to ensure their continued effectiveness and relevance.

3. Training and Supervision


Fisse Design will ensure that all workers are informed of their own responsibilities for health and safety in the workplace. Fisse Design will ensure that workers have specific knowledge concerning the management of hazards to which they are exposed. This will be achieved through training in workplace procedures, environment, equipment and materials.

3.1 Health and Safety Induction Programme for New Worker

"First Day Induction" for new or transferred worker is to be provided by the Manager or Supervisor. The Induction is a verbal explanation, observation of the task in a safe working environment with supervision.

All items on the First Day Induction Checklist Form WHS 04.1 are to be explained to the worker and this includes:

  • †hazards associated with the job and appropriate controls;
  • †safe way to do the job;
  • †emergency procedures and equipment, facilities such as toilets, meal rooms and first aid kit; copy of health and safety policies and procedures;
  • †explain safety signs, symbols and safety controls;
  • †safety equipment and how to use them;
  • †procedures and forms for reporting injury and near miss; etc.
  • The induction form is to be signed by both the new worker and the person providing the training (i.e. Manager or Supervisor) and held in the personnel file.

3.2 Identification of Health and Safety Training Needs

Fisse Design will undertake on going assessment and record required training in the Training register to ensure that every worker is provided with the appropriate training. Procedures are in place to ensure that workers have appropriate competencies and these are kept up-to-date in tasks where hazards and risks have been identified. Training programmes are developed after completing an assessment of current capability against the required competency profile.

Fisse Design documents and records training provided to establish and evaluate its effectiveness. The WHS competency standards include:

  • †using industrial competency standards,
  • †examining job descriptions, analysing work tasks,
  • †examining job descriptions, analysing work tasks,

3.3 Health and Safety Information and Training are Clearly Understood

All workers who are required to complete some form of recurring training, certification or assignment of responsibilities must be reminded through the training record database. All in-house and external training is recorded and signed by workers who participated. The worker must demonstrate competency in the area of training. Qualified, experienced, and competent professionals must carry out all training.

The Human Resource Manager maintains a reminder for recurring training and demonstrated by:

  • †post training questionnaire,
  • †practical demonstration
  • †Verbal confirmation

3.4 Access to Staff with Skills, Experience and Qualification for Training

Fisse Design ensures that its managers and workers are adequately trained, experienced and qualified with the relevant skills to undertake in-house training. Trainers are documented on the “Training Attendance Register Form” with their qualification, relevant skills, and experience.

3.5 Process to Determine External Trainers

External trainers are selected by demonstration of:

  • qualifications,
  • experience,
  • recommendation,
  • their competency to complete the training at the required standard.

Selection Criteria:

  1. Knowledge and understanding of our business.
  2. Provision of services that meet our training requirements.
  3. Understanding of our culture and meeting the special demands that this places on providers.
  4. Cost effective solutions that can be customised if necessary to our specific requirements.
  5. Meet legal requirements of contract obligations e.g. St John First Aid

3.6 Health and Safety Documented Control System

Documentation of operation processes and procedures are defined and appropriately documented and updated as necessary. Fisse Design has clearly defined the various types of documents, which establish and specify effective operation procedure and control.

Workers are trained as to why and when these procedures are required and to be competent in their use. Procedures are reviewed regularly as well as when changes to equipment, processes or material have occurred.

WHS documentation supports worker awareness of what is required to achieve the WHS objectives and enables the evaluation of the system and performance. The documentation, also known as the WHS manual, are current, comprehensive, and dated (date of last revision), to ensure it is the current version.

Access to the documentation is available to all workers. The document contains the name of the contact person with specific responsibilities to WHS issues.

3.7 Access to Health and Safety Information

WHS Manuals are available where Fisse Design operations are performed and are easily accessed by all workers. Other safety information such as current WHS legislation, Internet, and other WHS information are available to all personnel.

4. Procedures



To set out the arrangements for induction of new workers, transferred workers, workers of contractors, and visitors.


Visitors: persons who are accompanied at all times on site by a worker of Fisse Design.


  1. New and Transferred Workers

    "First Day Induction" is to be provided by the Manager or Supervisor. All items on the First Day Induction Checklist (Form 04.1) are to be explained to the worker. A record of this induction is to be signed by the person providing the training and by the worker and held under "Induction Records" in the worker file.

  2. Workers of Contractors

    Contractor induction is to be provided by the Supervisor/Manager or company delegate. All items on the Contractor Induction Checklist (Form 04.2) are to be explained and the Record of Induction signed by both the person providing the induction and the contractor’s worker. This record is to be filed by the Supervisor/Manager.

Audit Records

Induction Training Forms

Schedule of Induction Training

5. Hazard Reporting


This procedure describes how hazards are reported by workers. The Hazard Report applies to the reporting of any health and safety issues other than personal injury, (the Incident/Injury Form 06.1 is to be used for this purpose). The procedure applies to all workers and contractors.


Hazard – potential to cause injury or damage.


  1. Fisse Design shall ensure that the Hazard Report Form is available to all workers in all work locations.
  2. If there is an immediate risk of injury or illness a worker shall take action to make the area safe, ensuring their own safety is not jeopardised and immediately report the hazard to their supervisor.
  3. Workers shall immediately report any hazard to their supervisor and complete the Hazard Report Form (refer Form 03.1). The worker should keep a copy of the completed form.
  4. The supervisor on receipt of the Hazard Report Form shall:
    • take action to remove the hazard if possible
    • †take action to prevent workers being exposed to the hazard
    • forward the Hazard Report to the Manager immediately on receiving the report.
  5. The Manager shall provide all Hazard Reports for tabling at the safety meeting and shall allow workers access to the Hazard Report file.
  6. Copies of Hazard Reports are to be filed at each location under “Hazard Reports”.
  7. The Manager will ensure that an explanation of this procedure is included in the induction for new workers and contractors (refer 4 Induction).
  8. The Hazard Reporting Procedure is to be explained in safety meetings every 6 months.
Fisse Design Logo

Fisse Design

Shop 5/4-6 Noorooma Cres,
Narooma NSW, Australia

5.017 reviews
Google Avatar

Jervis Bay Kayak & Paddlesports Co

a year ago

Adrian and his team are simply amazing. We are an existing business and our old website was out of date and quite complex. We spoke to a few designers but Adrian stood out for being wonderful to talk to (I actually understood what he was saying!) and making the entire process so simple, along with working to our budget. The team created an amazing new site, on schedule, on budget and kept us up to date the whole way through. I had been in fear of getting this done but have already let them know our new business will be getting set up through them without a doubt!

Facebook Avatar

Shilo Christie

a year ago

Adrian is a fantastic at his job and so is Sarah. Excellent service and great they built a fantastic website for us! Would definitely recommend 😊

Facebook Avatar

Matthew Deveson

2 years ago

We recently had Fisse Design build our website www.whalemotorinn.com - excellent service and we are very happy with the outcome. For example, easy navigation, great look and feel and all of the pictures and content that we wanted to reflect what our business is about. Most of all Fisse Design was able to capture the essence of our vision and our reason for being in the site. Thanks Adrian and Sarah - Matt & Jen

Google Avatar

Whale Inn and Restaurant

2 years ago

Fisse Design have just completed our new website and the whole process was so smooth, from the re-design, transition and launch. The site really captures our us and business and looks amazing. Thanks for helping improve our business!

Facebook Avatar

Rachele O'Reilly

2 years ago

Always very professional. A creative approach. Lovely to deal with.

Rachele O’Reilly
Impact Exhibitions & Events

Google Avatar

Venetian Plaster – All Render Texture

3 years ago

Adrian was great, he was fast and reliable and understood what I wanted. and he did a great job on my website. Something no one else had the time or effort or talent to help me. I highly recommend fisse design!

Facebook Avatar

Jodee Coyle

3 years ago

I asked Fisse Design to do our web page and facebook. From the minute i waked in to door Adrian and Sarah were friendly, warm, professional and very easy to deal with. For someone like me who knows very little about the process, they both made it so easy. Thank you. Would highly recommend.

Facebook Avatar

Eric Hopkins

3 years ago

Facebook Avatar

Narelle Jackson

3 years ago

I am the new manager at Horizon Holiday Apartments in Narooma. I initially contacted Fisse Design to organise a revamp of the Horizon legacy website with a view to provide a new site in 2018. The professionalism, knowledge and design ability of the staff at Fisse Design is absolutely fantastic. As it turned out, the legacy website had many broken links and instead of a revamp, Fisse Design provided us with a complete new website to meet our initial needs within a 1 week period which is just an amazing outcome. We could not be happier with the service that Fisse Design has provided us and we look forward to working closely with Fisse Design in 2018 to build a more informative and guest focussed website with lots of additional information. I thank Fisse Design for everything you have done for us. I honestly believe that there would not be a better web designer/developer in Australia that would work with you so closely and ensure the client receives exactly what is asked for. Well done Fisse Design and thank you so very much. Narelle @ Horizon Holiday Apartments.

Google Avatar

Oakleigh Farm Cottages

4 years ago

Thanks to Fisse Design for the upgrade of our tired outdated website to a modern reactive site with online booking page and content manager.We are loving the ongoing customer service from web hosting to upgrades & technical support. It give us peace of mind to have Fisse Design looking after our gateway to the world.

Facebook Avatar

Lou Porich

4 years ago

Fisse Design are fantastic to work with. They have done a great job developing the new Burrabooks website… not launched yet, but getting closer.

Very friendly, professional and cooperative! Thanks for a great job Adrian.

Facebook Avatar

Vicki Moorhead

4 years ago

Right from our first design brief with Adrian, everything seemed to feel like it was going to be "too easy". Our area of expertise is everything bicycle & Adrian is all about website design. Bring the two together & we now have a slick web page, thats easy to update, looks great on any platform & our business digital presence has soared in performance.

Facebook Avatar

ChelleMick Gardner

5 years ago

We were recommended to Adrian through friends and couldn't be happier with the results so far. We have engaged with Fisse Design to host, redesign and optimize our site on the internet.

Early days but already seeing results. Highly Recommended.

Facebook Avatar

Karen Mclellan

5 years ago

We asked Fisse design to build us a new website last year for Oakleigh farm cottages and were really impressed with how Adrian really wanted to get to know us and the business first, so that he fully understood what we needed. We wanted a modern, sophisticated, mobile-responsive design that was user-friendly, really ranked well and integrated our booking system and that is exactly what we got. It's been working really well for us and Adrian is always there with support, ongoing updates and general advice on the online presence of our business. Always approachable, easy to get on with and adaptable. Highly recommended

Facebook Avatar

Don Waterfield

5 years ago

After about 7 years using Ebay exclusively to sell our product, we decided that it was time to have our own website but did not know where to start. We found Fisse Design via google, discussed our needs with Adrian and he came up with a website that was beyond our expectations. Initially we required a website that linked our viewers back to our Ebay online Store, however after 12 months we decided to run our website and Ebay separately and had Adrian design a shopping cart. The website has gone from strength to strength due to Adrian's help and advice. We could not be happier with the website and Adrian has set it up so as we can change product, blog and upload images etc. We have no hesitation in recommending Fisse Design to anyone.

Google Avatar

Chris Smith

5 years ago

We got Fisse Design to redevelop our website and make it stand above our competition. For us the biggest asks were for it to rank well on Google, for the site to look great (on mobile phones too) and to hook it up with our bookings system. I trialled a few bookings systems until I found the right one for me, and Adrian got it to work with all of them. He did the lot and we simply couldn’t be happier. He did it for a great price and now he’s hosted it for over 2 years without one hiccup. As for the search engines, almost immediately we saw the effect of his optimisation work and over the weeks and months we enjoyed #1 , #2 and #3 rankings for all of our main search keywords. He also gave us some sound advice and a basic online marketing strategy which we followed - and it has all simply worked! Anytime I’ve got a problem, he sorts me out. Absolute legend, highly recommended.